1. DATA CONTROLLER
C.I.A — Applied Intelligence Consultancy, operating under the formal representation of Univercity, domiciled in Colombia with a global digital presence through www.univercityaiconsult.tech, is the data controller for personal data collected.
Contact for privacy matters: lopezdsteban@gmail.com
2. REGULATORY FRAMEWORK
This policy complies with: Law 1581 of 2012 and Decree 1377 of 2013 (Colombia), General Data Protection Regulation — GDPR (European Union), and local data protection legislation in Latin America (LGPD Brazil, Law 25.326 Argentina, LFPDPPP Mexico).
3. DATA WE COLLECT
Data provided directly: name, email, phone, company, position, and any information provided through contact forms, quote requests or direct communications.
Data collected automatically: IP address, browser type, operating system, pages visited, time spent, technical and analytical cookies.
AI interaction data: if you interact with our voice agents or chatbots, your interactions are processed by artificial intelligence systems to provide you with a better experience. We do not use these interactions to train third-party AI models.
Sensitive data: CIA does not collect sensitive data unless strictly necessary and with prior explicit consent.
4. PURPOSES OF PROCESSING
Responding to contact and quote requests. Provision of AI consulting and automation services. Sending commercial communications (with prior authorization). Administrative, accounting and fiscal management. Continuous improvement of our services and website. Compliance with legal obligations.
5. LEGAL BASIS
Processing is based on: the free, prior, express and informed consent of the data subject; the execution of a contract or pre-contractual measures; compliance with legal obligations; the legitimate interest of the controller.
6. INTERNATIONAL TRANSFERS
Given the global nature of our services and the use of AI technologies, data may be processed by technology providers in third countries (AI APIs, cloud services). CIA guarantees adequate levels of protection through standard contractual clauses, adequacy decisions, or explicit consent of the data subject.
7. DATA SUBJECT RIGHTS
You have the right to: know, update and rectify your data; request proof of authorization granted; be informed about the use given to your data; revoke authorization and/or request deletion; access your data free of charge; data portability (GDPR); file complaints with the competent supervisory authority (SIC in Colombia, data protection authority in the EU).
To exercise these rights: lopezdsteban@gmail.com with the subject "Personal Data Rights". Maximum response time: 15 business days.
8. SECURITY
We implement data-in-transit encryption (SSL/TLS), access controls, and periodic review of security protocols.
9. RETENTION
Data is retained for the time necessary to fulfill the described purposes and mandatory legal retention periods.
10. MODIFICATIONS
CIA reserves the right to modify this policy. Modifications will be published on this site with the update date.